Cristy Li

“@Covered CA: A New Low…Now I Can’t Pay For My Insurance In Time For Coverage This Month.” –Lia Holland@Twitter

“Anyone Else Tried To Use Covered California’s Online Assistance?”
Image: Thomas Dodson@Twitter

“Oh Snap! After a Good Half Hour Covered California Decided They Didn’t Want To Have Our Little Chat, After All.” –EdnaPontellier@Facebook

What Others Are Saying…

“Honestly…I’m having such a hard time figuring out this Covered California stuff…I can never get a call back and have yet to be insured. What plans are you guys using? — Katie Torwalt@Facebook

Some Replies: Ellen Ward@Facebook “None of them because they are too expensive, a $5,000 deductible is outrageous.”

Katie Torwalt@Facebook replies: “Right now I am paying Dr visits out of pocket.”

Jesse Roberson@Facebook “Entirely out of pocket!  That typically results in eating whatever you might find in your pocket…LOL.”

Ellen Ward@Facebook “Mine was going to be over $200 a month and watch out, not every Dr takes ObamaCare.”

Chelsea Petranek@Facebook “I’m confused about it all too. I’ve been going around in circles with them and with my old insurance (thats no longer existing as of Jan) for the last few months and I am still having a hard time with them.”

David McKay@Facebook “Mine for Kaiser is $1,100 With no ObamaCare site quotes for our family are $1,400…”

Some Comments to: Covered California@Facebook

John Edmondson from Ventura: “After waiting online for over an hour to have an online chat they send me to an email system which they would not let me send. I really hope someone reads this because I am beyond angry right now…”

Matt Conn “I paid my premium, I have not received any paperwork and anytime I try calling Blue Shield, I’m on hold for hours and I have NO idea what my plan is, my benefits or where I can go–why is this such a mess?”

Angelina Lopez from Camarillo: “Major joke! So many clients of ours are so frustrated with not being enrolled in the right plan. Price comes back different or they are automatically enrolled in Medi-Cal which most DO NOT want and not to mention, no one knew how or where to make their payment–not even CoveredCA.”

Terry Givens from Durham: “Dear Covered California: Your new page is useless if the health coverage carriers can’t handle all the calls coming in. Maybe if you are listening, Covered California could REALLY help some people out.”

Kevin Knauss from Granite Bay: “I have clients where the carrier doesn’t even have a record of the application but Covered California says they sent it. Covered California has failed the residents of California. We don’t need a web page of how to make a payment, we need Covered California to straighten out the mess they’ve created.”

Amy Belanger from Berkeley: “My account says that I’m enrolled with Anthem, I applied for Kaiser (or thought I did) What do I do to fix this?”

Adam Hirschfelder from San Francisco: “What is happening here, Covered California is shameful. There is a very serious problem here and your well meaning officials are actually aware of it. Tens of thousands of us followed your directions exactly as your website directed us to, We filled out our applications by the deadline on your site and then, expected to hear from the carrier we selected but thousands of us have NOT heard from our selected carrier…Many of us heard from you that we ‘had coverage’ but again, your well meaning officials know this means nothing if we haven’t heard from our selected carrier. Then when we try to reach our selected carrier, tens of thousands of us can’t get through to discuss the issue with them…”